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Stodgy old insurance companies are working on their social media skills to deal with new kinds of customer complaints. The company accounts on Twitter and elsewhere also help the insurers manage their brands and do quick damage control.

COVID-19 will be top of mind as the Florida Legislature begins its 2021 session. These will be the main topics they'll address.

Some parts of Twitter's source code — the fundamental computer code on which the social network runs — were leaked online, the social media company said in a legal filing.

The most popular video on YouTube has no lip-synching Chinese teenagers, no babies falling over, no drunk cats: It's Barack Obama's speech on race. So far, the Obama speech has been clicked on 1.6 million times and has drawn more than 4,000 comments, ranging from "awesome" to "no, we can't" to "Barrack to the Future!!"

Congress, the development agency says, specifically earmarked money for a program to break the "information blockade" in Cuba.

President Trump tweets daily and often makes news when he does. Despite getting more attention, Twitter itself is having a rough time, as a new earnings report shows flat growth and some big losses.

The Tesla CEO tells Twitter that he'll go ahead with the original deal to buy the company for $44 billion, or $54.20 a share, possibly averting a trial set for later this month.

The social media company also disbanded its outside council of civil and human rights advisors, exacerbating concerns about what it's doing to protect users.

The Twitter account had been silent since March 11 after a second cease-and-desist letter was sent. It showed signs of renewed life after news reports and expressions of public support.

NPR operates independently of the U.S. government. NPR has asked Twitter to remove the label, calling it "unacceptable." But Twitter CEO Elon Musk says it "seems accurate."

Black Twitter has been a force since the platform started. Now, one woman is seeking to archive it, as Twitter's future appears uncertain.

A decades-old British institution is on its way out. The BBC says it will retire the show Top of the Pops. The program lost its allure as THE place for rock bands to be seen.

The year 2018 is almost over, and Florida Matters is looking back at the stories that made headlines in our region this year.Much has happened in our…

Conservative provocateur Tucker Carlson posted his third video to Twitter this week, ignoring warnings from his former employer, Fox News, to cease and desist amid an alleged contract battle.

Twitter's former security head is accusing the company of ignoring major security vulnerabilities and misrepresenting the number of fake accounts on the platform.

It's April 1st! And the first day of our NPR Poetry month, where we ask listeners to tweet us their poems using #NPRpoetry. Today's selection reveals a poet's day job as a scientist.

The defensive move from Twitter is an attempt to fend off Musk's hostile takeover attempt of the social network.

The account has gained more than 100,000 followers worldwide in less than six months. Followers, who represent a wide variety of professions and religions, are convinced the language of the ancient Romans is perfectly suited to 21st century social media.

Massive hurricanes, corrupt politicians and the tragic death of a famous manatee – there was a lot of big news in Florida this year. This week on Florida…

Human rights groups and international diplomats are denouncing the continued shutdown of Twitter in Nigeria. The government banned the social media network, threatening to prosecute anyone using it.

Simone Biles, 26, is now the only U.S. woman ever chosen for six World Championships. The star gymnast is heading back to Antwerp, where she competed in her first Worlds in 2013.

It quickly became clear that the "news" was not true. There had been no explosions at the White House and President Obama was fine. But a message on the wire service's Twitter account rattled investors.

The social media company said the billionaire Tesla CEO changed his mind about accepting a board seat after becoming Twitter's biggest shareholder.

SUBSCRIBE to the podcastOn this week's podcast, Florida Matters host Robin Sussingham talks to Steve Bousquet, Tallahassee bureau chief for the Tampa Bay…

The first tweet was posted seven years ago. Since then, the social media site has been used as a free speech platform to spread information, report on the Arab Spring and stay connected with millions worldwide. But critics say that as Twitter has grown, it has sometimes compromised its principles.