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As contractors position themselves to cash in on a gush of new business managing work requirements, a cadre of senators has launched an inquiry into the companies paid billions to build eligibility systems.
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The state discovered a glitch in its Medicaid eligibility system. The problem, alleged in court testimony, led to new mothers wrongly losing their insurance coverage.
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As Florida and other states wait for Deloitte to make fixes in computer systems, Medicaid beneficiaries risk losing access to health care and food.
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The technology has generated notices with errors, sent Medicaid paperwork to the wrong addresses, and been frozen for hours at a time, according to state audits, court documents, and interviews.