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Across the country, beneficiaries are reporting long waits on the phone, backlogs in field offices and delays in getting benefits, although agency leaders insist changes are improving customer service.
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WUSF wants to know about your experience seeking Social Security services online, through the 1-800 phone line or in person at a local field office.
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On "The Florida Roundup," PolitiFact chief correspondent Louis "Lou" Jacobson breaks down changes to the taxation of Social Security benefits.
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This week on "The Florida Roundup," we talked about President Trump’s new tax and spending plan and what it means for Social Security benefits with PolitiFact’s Louis Jacobson and more.
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President Donald Trump has said the policy bill fulfills a campaign promise to end older Americans' taxes on Social Security. A quirk in Senate rules prevents that, but it is still a significant accomplishment.
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The plan to allow only online or in-person identity checks while simultaneously closing government offices has sparked a furor among lawmakers, advocacy groups and program recipients.
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The Social Security Fairness Act was recently signed into law. The bipartisan legislation repeals a pair of decades-old provisions and increase monthly benefits for some retired public sector workers.
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If your social security card has been lost or stolen, it may be easier than you think to replace it.
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A new financial report indicates that the funds gained an additional five years over the previous estimate for when they will run out of money, but the overall outlook for the programs remain grim.
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Commissioner Martin O’Malley testifies to two Senate panels that his agency will stop the “injustices” of suspending people’s monthly benefits to recover alleged overpayments.
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Kilolo Kijakazi sent the letter days after KFF Health News and Cox Media Group reported the agency has been demanding money back from more than twice as many people as she’d disclosed in October.
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Sen. Ron Wyden, chair of the Senate Finance Committee, vowed to meet monthly with Social Security officials until the problems surrounding overpayment demands are fixed.